AI Support Dashboard

Smart triage: 80% AI, 20% Human

Status: Online

AI Handled

--

--% of tickets

OK

Needs Human Review

--

--% of tickets

!

Avg Confidence

--

AI certainty level

^

Total Tickets

--

-- resolved

#

80/20 Work Distribution

AI Automatically Resolved --%
-- tickets

Resolved without human intervention

Escalated to Humans --%
-- tickets

Require expert human judgment

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